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Unable to send test mail in SolusVM 2: Connection to tcp://smtp.example.net:465 Timed Out

Applicable to:

  • SolusVM 2

Symptoms

  1. Unable to send test mail in SolusVM 2 > Settings > Mail:

    SVM_ERROR: Connection to tcp://smtp.example.net:465 Timed Out

  2. With port set to 587 in SolusVM 2 > Settings > Mail > Port test mail can be sent.

Cause

SMTP server used for sending emails does not support port 465.

Resolution

  1. Access SolusVM 2 Administrator interface.
  2. Set Port to 587 in SolusVM 2 > Settings > Mail.
  3. Click Save.

    How to set up mail port

    test.PNG

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