Kaloyan Dobrev
Activity overview
Latest activity by Kaloyan Dobrev-
Kaloyan Dobrev created an article, Error message appeared on update: 'client version 1.47 is too new. Maximum supported API version is 1.45'
Applicable to:SolusVM 2SymptomsError message 'client version 1.47 is too new. Maximum supported API version is 1.45' appeared on the System Updates page while trying to update.CauseThe installer us...
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Kaloyan Dobrev created an article, Clear cache tasks are pending for days and backups are not initiated yet in SolusVM 2
Applicable to: SolusVM 2 Symptoms Clear cache tasks remain in a Pending state and never complete Scheduled backups do not initiate as expected CauseThis issue is caused by a known defect SVM2-187...
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Kaloyan Dobrev created an article, Unable to restore a deleted VM from backup - This server is suspended
Applicable to: SolusVM 2 Symptoms The backup restoration process fails with the error:SVM_ERROR: Unable to restore a deleted VM from backup - This server is suspendedCauseThe VM was suspended befo...
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Kaloyan Dobrev created an article, VMs Lose Network Connectivity After Upgrade (Ubuntu 22/24 LTS Nodes)
Applicable to: SolusVM 2 Symptoms Following a SolusVM 2 upgrade, VMs experience a network outage: network briefly appears functional immediately after the upgrade, then fails once a VM is started,...
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Kaloyan Dobrev created an article, All the tasks fail with: "failed to find virtual server by uuid: find virtual server by uuid "<UUID>": invalid argument"
Applicable to:SolusVM 2Symptoms SVM_ERROR: All the tasks fail with: "failed to find virtual server by uuid: find virtual server by uuid "<UUID>": invalid argument"CauseSolusVM 2 communication is in...
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Kaloyan Dobrev created an article, How to update the payment method
Applicable to: SolusVM SolusVM 2 Question How to update payment method from PayPal Basic to something else ?AnswerThe 1st most important step is to CANCEL the current subscription in your PayPal...
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Kaloyan Dobrev created an article, How to disable automatic invoice payment with Credit balance in WHMCS?
Applicable to: SolusVM SolusVM 2 Question How to disable automatic invoice payment with Credit balance in WHMCS? Answer By default, any available credit on an account will automatically apply t...
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Kaloyan Dobrev created an article, How to find my available credit balance?
Applicable to: SolusVM 2 Question How to find my available credit balance Answer At the moment this information is not seen on the Client side and it is needed to contact SolusVM support.
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Kaloyan Dobrev created an article, How the OpenVswitch bridge works with SolusVM 2?
Applicable to:SolusVM 2QuestionHow the OpenVswitch bridge works with SolusVM 2?AnswerThere is a public interface (referred to here as eth0) connected to the br-ext virtual switch, while virtual mac...
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Kaloyan Dobrev created an article, How to use API_TOKEN to connect to a VNC Console?
Applicable to: SolusVM 2 QuestionHow to use API_TOKEN to connect to a VNC Console?Answer Create an API token in SolusVM 2 UI > ACCESS > API tokens Use the token to build a request form the list:h...