Articles in this section

Windows VPS backup fails in SolusVM 2: failed to get mount points of UUID: Unable to encode message payload

Applicable to:

  • SolusVM 2

Symptoms 

Windows VPS backup fails in SolusVM 2:

SVM_ERROR: cannot backup "32ab24a2-d0dc-4967-b3cf-0f05e857af62" domain's disks: failed to backup to local FS: failed to create snapshots for VM's disks: failed to get mount points of "32ab24a2-d0dc-4967-b3cf-0f05e857af62" VM: Unable to encode message payload

Cause

This is SolusVM 2 bug with ID #SIO-3061 which will be fixed in future SolusVM 2 updates.

Resolution

As a workaround, Create VPS backup manually using the following article:

How to backup SolusVM 2 VPS manually?

Was this article helpful?

Comments

0 comments

Please sign in to leave a comment.