SolusVM 2 VM backup fails: restore failed, failed to decompress: context deadline exceeded

Symptoms 

• SolusVM 2 VM restore fails with the error:

SVM_ERROR: Task: backup-restore on 10.10.10.10 cannot restore the virtual server "1cdc236e-c64a-440f-93h5-4357d64j1e82": failed to restore disk "sda": failed to restore virtual server "1cdc236e-c64a-440f-93h5-4357d64j1e82" from full backup disk "sda" can be corrupted: failed to decompress: context deadline exceeded

Cause

Slow network speed between Compute Resource and Backup Node

Resolution

Contact DC to increase the bandwidth rate to the Backup Node.

Alternatively,

1. Connect to the Compute Resource where the affected virtual machine is hosted via SSH.
2. Modify the following line in the configuration file located at /etc/solus/agent.json: 
   

   "backup_restore_timeout_hours": 0 

   to: 
   

   "backup_restore_timeout_hours": 4 

   
   The default value is set to 4 hours; please consider increasing this value further if necessary.
3. Save the changes and exit the configuration file.
4. Restart the solus-agent service by executing the following command: 
   

   # systemctl restart solus-agent