Virtual server list is not loading in SolusVM 2: The server didn't respond in time. Please try again.

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Applicable to:

  • SolusVM 2

Symptoms 

  • Virtual server list is not loading in SolusVM 2:

    SVM_ERROR: The server didn't respond in time. Please try again.

  • In solus_nginx service logs on Management node there is the following error:

    CONFIG_TEXT: # docker service logs solus_nginx
    *691 upstream timed out (110: Operation timed out) while reading response header from upstream, client: 213.0.1.2, server: , request: "GET /api/v1/servers?exclude=plan HTTP/1.1", upstream: "fastcgi://10.0.1.7:9000", host: "example.com", referrer: "https://example.com/admin/servers"

Cause

SolusVM 2 bug with ID #SIO-5962 which was fixed in SolusVM version 2.0.0-33875

Resolution

Update SolusVM 2 to the latest version.

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