SolusVM 2 is unavailable: server connection error 541, message: INTERNAL_ERROR

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Applicable to:

  • SolusVM 2

Symptoms 

  • SolusVM 2 is unavailable in a browser:

    CONFIG_TEXT: CONNECTION REFUSED

  • The following errors are displayed in solus_api container logs on Management node:

    CONFIG_TEXT: server connection error 541, message: INTERNAL_ERROR

Cause

RabbitMQ queue is corrupted.

Resolution

  1. Connect to SolusVM 2 Management node via SSH
  2. Stop RabbitMQ service:

    # docker service scale solus_rabbitmq=0

  3. Clear queue directory:

    # rm -rf /usr/local/solus/rabbitmq/mnesia/*

  4. Start RabbitMQ service:

    # docker service scale solus_rabbitmq=1

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