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SolusIO displays blank page: Uncaught SyntaxError: malformed hexadecimal character escape sequence

Applicable to:

  • SolusIO

Symptoms 

  • SolusIO displays blank page
  • In browser DevTool(F12) there is the following error:

    SVM_ERROR: Uncaught SyntaxError: malformed hexadecimal character escape sequence

Cause

nginx docker container corrupted on SolusIO Management node.

Resolution

  1. Connect to SolusIO Management node via SSH
  2. Backup SolusIO
  3. Fetch the nginx container image full name:

    # docker ps | grep nginx | awk {'print $2'}

    For example:

    # docker ps | grep nginx | awk {'print $2'}
    624819242197.dkr.ecr.eu-central-1.amazonaws.com/nxt/nginx:1.1.21754

  4. Reinstall the image using the full name:

    # docker image rm 624819242197.dkr.ecr.eu-central-1.amazonaws.com/nxt/nginx:1.1.21754
    # docker image pull 624819242197.dkr.ecr.eu-central-1.amazonaws.com/nxt/nginx:1.1.21754

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