Clear cache tasks are pending for days and backups are not initiated yet in SolusVM 2

Symptoms 

• Clear cache tasks remain in a Pending state and never complete
• Scheduled backups do not initiate as expected

Cause

This issue is caused by a known defect SVM2-187

Resolution

The product issue with ID SVM2-187 will be fixed and delivered in a future update. Please monitor the Release Notes (https://docs.solusvm.com/en/release-notes/) for the status of the issue.

Until the issue above is fixed the following workaround could be used:

1. Connect to the Manager Node over SSH

2. Execute the following commands:

   # docker exec -it <API_CT_ID> php artisan computeResource:health-check
   # docker exec -it <API_CT_ID> php artisan schedule:clear-cache

Note: <API_CT_ID> is the container ID of the API. You can find the ID with the commands bellow:

# docker ps --format 'table {{.ID}}\t{{.Image}}\t{{.Command}}\t{{.Status}}\t{{.Names}}' | grep -i api

or

# docker ps --format '{{.ID}} {{.Names}} {{.Image}}' | grep -i '_api' | awk '{print $1}'