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Password reset for VM in SolusVM 2 UI after update to Version 2.0.0-35708 does not work

Updated
Krastyo Todorov
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Applicable to:

  • SolusVM 2

Symptoms 

After recent update to version 2.0.0-35708, password reset on VPS is not working, no email sent, nor you get a popup with the new password in admin area.

Cause

SolusVM 2 bug with ID SVM2-6228. The fix was released.

Resolution

Install recent SolusVM 2 updates.

As a workaround:

  1. Take the VPS UUID from Solusvm2 UI or from console

    # virsh list

  2. Conver the password you want to base64 representation:

    # echo -n "123456" | base64 - transforms password "123456" into base 64 string

  3. The output should be like: MTIzNDU2 - copy this output
  4. Set the password with the command:

    # virsh qemu-agent-command <UUID> '{"execute":"guest-set-user-password","arguments":{"username":"root","password":"<base64 encoded output>","crypted":false}}'

    Note: For Windows machines, please change "username":"Administrator"

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1 comment

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  • Ronald Martínez

    Hello,

    You can try restarting the docker service and see if it works for you.
    It happened to me with previous versions and we restarted the docker service and all the email notifications started coming in.

    Currently we have a problem changing the password, using Windows server version datacenter 2022 in Spanish, we click on change password and we get the email and it shows the pop-up window, but when we go to enter the administrator user it does not take the generated password, it continues to take the old one.

    Do you have any idea how to solve it?

    0