Dasha Shamanskaia
Articles
-
VPS count for Compute Resource is 0 despite existing VPS in SolusIO
Applicable to: SolusIO Symptoms VPS count in SolusIO > Compute Resources > CR > Usage is 0 despite existing VPS: There is a server limit in SolusIO > Compute Resource > Settings of the affect...
-
Is there a whitelist functionality for SolusIO admin panel?
Applicable to: SolusIO Question Is there a whitelist functionality for SolusIO admin panel? Answer The whitelist functionality is not yet implemented in SolusIO. However, request #SIO-2640 exis...
-
VNC console does not work for the client role in SolusVM 2: Uncaught (in promise) TypeError: Cannot read properties of undefined (reading 'host')
Applicable to: SolusVM 2 Symptoms VNC console does not work for the Client role in SolusVM 2 - the window is blank There is the following error in DevTools (press f12 and navigate to the Conso...
-
The task in SolusVM 2 goes to Queued state and hangs
Applicable to: SolusVM 2 Symptoms The task in SolusVM 2 goes to Queued state and hangs. After cancelling the stuck task in SolusVM 2 > Tasks it remains stuck inside the RabbitMQ container on t...
-
Unable to configure PowerDNS in SolusIO: Error: Can't connect to the DNS server Failed to decode payload: cURL error 3
Applicable to: SolusIO Symptoms Unable to configure PowerDNS in SolusIO with the below error on the page SolusIO > Settings > DNS: SVM_ERROR: Error: Can't connect to the DNS server Failed to de...
-
Unable to update SolusIO Compute Resource(s): Failed to Update Nodes
Applicable to: SolusIO Symptoms Unable to update SolusIO Compute Resource(s) with the below error at the page SolusIO > System Updates: SVM_ERROR: Complete with errors...Failed to Update Node...
-
Backup limit does not work in SolusIO
Applicable to: SolusIO Symptoms The backup limit feature does not work in SolusIO. Cause SolusIO bug #SIO-3851 that was fixed in version 1.1.21888. Resolution Update SolusIO to the latest vers...
-
How to configure the local VPS backup in SolusIO?
Applicable to: SolusIO Question How to configure the local VPS backup in SolusIO? Answer Add a Compute Resource as a Backup Node like below: Log in to SolusIO admin panel Configure Backups us...
-
Restoration of VPS backup in SolusIO fails after 4 hours: failed to decompress: context deadline exceeded
Applicable to: SolusIO Symptoms Restoration of VPS backup in SolusIO (no matter the size of backup) fails after 4 hours - the following error is shown in SolusIO > Virtual Servers > affected VP...
-
Is SolusIO affected by the validation challenge TLS-ALPN-01?
Applicable to: SolusIO Question Is SolusIO affected by the validation challenge TLS-ALPN-01? Answer The SSL revocation only affects certificates issued and validated with the TLS-ALPN-01, Solus...