Root password does not work during VPS creation or Password reset in SolusVM after update to version 1.28.13

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Applicable to:

  • SolusVM

Symptoms 

Root password does not work during VPS creation or Password reset in SolusVM after an update to version 1.28.13.

Cause

SolusVM bug with ID #SVM-3755 that has been fixed in version 1.28.14.

Resolution

Update SolusVM to the latest Mainline version.

For already affected VPSes where the newly generated password does not work, reset it using the following steps:

  1. Log in to the SolusVM Admin/Client UI.
  2. Navigate to the affected VPS and open the noVNC window.
  3. Reboot the VPS from the UI and monitor the state in the noVNC window.
  4. On the GRUB screen press the e key to edit the first boot entry:
  5. From the grub options, find the line that starts with “linux” and go to the end of it. Enter rd.break at the end of this line:
  6. Press Ctrl-x.
  7. Use the below commands to generate a new root password:

    # mount -o rw,remount /sysroot/
    # chroot /sysroot
    # passwd root

  8. Enter the new root password and complete resetting with the below commands:

    # touch /.autorelabel
    # exit
    # mount -o ro,remount /sysroot
    # exit 

    See the screenshot for reference:
  9. Wait until the OS is booted and enter the newly created root password.

After this, use the SolusVM Root Password reset functionality as usual for the new and old VPSes.

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