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How to track the status of the SolusVM support tickets?

Applicable to:

  • SolusVM

Question

 How to track the status of the SolusVM support tickets?

Answer

The status of a ticket can be tracked directly in Zendesk support portal support.solusvm.com

  • Click on Sign in link in the top right side of the page
  • Pick one of the log in options. If your email address doesn't have an account on one of WebPros systems yet, register an account.
  • To see your requests click on your username in the top-right corner, and then click My activities. There you can see the list of support requests you submitted.
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