Unable to open any page in SolusVM web interface: Error! You don't have permission to perform this action

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Applicable to:

  • SolusVM

Symptoms

Unable to open any page in SolusVM web interface under Administrator account:

SVM_ERROR: Error! You don't have permission to perform this action.

Cause

The administrator user does not have full privileges.

Resolution

  1. Connect to the SolusVM master server over SSH.

  2. Set Full Administrator permissions for the affected administrator user:

    # echo "update administrators set acl=1 where username='admin_name';" | awk -F: '{ system("MYSQL_PWD='"'"'" $3 "'"'"' mysql -u " $2 " "$1) }' /usr/local/solusvm/includes/solusvm.conf

    replace admin_name with necessary Administrator username.

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