SolusVM AutoFTP backup failed: could not open file.

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Applicable to:

  • SolusVM

Symptoms 

SolusVM AutoFTP backup failed. The following error is displayed in backup log at SolusVM > Nodes > Node > AutoFTP Backup:

CONFIG_TEXT: Cannot open local file /tmp/backup/78-kvm-kvm115-1.bz for reading: Permission denied.
ncftpput /tmp/backup/78-kvm-kvm115-1.bz: could not open file.

Cause

incorrect temporary backup directory is set up in SolusVM.

Resolution

  1. Log in to SolusVM admin panel
  2. Browse to SolusVM > Nodes > Node > Auto FTP Backup
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  3. Set KVM/Xen Temp Directory/OpenVZ Temp Directory depending on node virtualization type and click Update
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