"Password required" prompt is shown when SolusVM VPS is accessed over noVNC

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Applicable to:

  • SolusVM

Symptoms

"Password required" prompt is shown when SolusVM VPS is accessed via SolusVM > Virtual Servers > VPS > VNC.

Cause

VNC password for VPS is missing in SolusVM database.

Resolution

  1. Login into SolusVM administrator interface.

  2. Open SolusVM > Virtual Servers > VPS > Custom Config

    How to open Custom Config:

    custom.PNG

  3. In Live Section find VNC password in section <graphics>

    How to find VNC Password

    live.PNG

    In the example above, the VNC password is VA03VUhJ.

  4. Open SolusVM > Virtual Servers > VPS > VNC Pass and save password form step 3 - VPS reboot is not required.

    How to set VNC password

    pass.PNG

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