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Unable to remove backups from SolusIO

Applicable to:

  • SolusIO

Symptoms 

  • Backups are not removed from SolusIO despite the message "The backups were deleted" is displayed
  • Unable to delete the Backup Node:

    SVM_ERROR: You cannot delete Backup Nodes while it has backups

  • The backup directory is NFS share

Cause

NFS share is inaccessible

Resolution

  1. Log in to the affected Backup Node server via SSH
  2. Unmount the NFS share

    # umount /mnt/storage

  3. Proceed with the deletion of the Backup Node
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