Applicable to:
- SolusIO
Symptoms
Restoration of VPS backup in SolusIO (no matter the size of backup) fails after 4 hours - the following error is shown in SolusIO > Virtual Servers > affected VPS > Tasks > backup-restore:
SVM_ERROR: failed to decompress: context deadline exceeded
Cause
This is a product defect with ID SIO-3972 which is planned to be fixed in future product updates.
Resolution
As a workaround:
-
Access Compute Resource where VPS has to be restored over SSH.
-
Download customized agent binary:
# curl -O https://support.solus.io/hc/en-us/article_attachments/4414086721682/agent.zip
-
Stop solus-agent service:
# systemctl stop solus-agent
-
Create backup of the existing binary:
# cp -a /usr/local/solus/bin/agent ./agent_orig
-
Replace the binary with the customized one:
# unzip agent.zip
# cp -a agent.x86_64 /usr/local/solus/bin/agent
# chmod 755 /usr/local/solus/bin/agent -
Start solus-agent service:
# systemctl start solus-agent
-
Start restoration of backup.
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