It is not possible to connect to OpenVZ container via HTML 5 serial console - Could Not find the User

Symptoms 

HTML 5 Console in SolusVM returns the following error during attempt to connect to the OpenVZ container:

Cause

This is a SolusVM bug #SVM-2428. Considered to be fixed in future release

Resolution

Until the fix become available use the workaround below:

1. Connect to the OpenVZ node where the container is running
2. Download the patched file:

   # wget https://support.solus.io/hc/en-us/article_attachments/360004348480/solusvm-console-x86_64-beta.tar.gz

3. Extract the file:

   # tar xzf solusvm-console-x86_64-beta.tar.gz

4. Create a backup of the original file:

   # cp -a /usr/bin/solusvmconsolevz{,.bkp}

5. Replace the original file with the patched one and set correct permissions:

   # cp -a solusvmconsolevz /usr/bin/solusvmconsolevz
   # chmod 6755 /usr/bin/solusvmconsolevz