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Unable to login to SolusVM admin panel: Blacklisted. Access denied

Applicable to:

  • SolusVM

Symptoms 

Unable to login to SolusVM admin panel:

SVM_ERROR: Blacklisted. Access denied

Cause

Unsuccessful authentications limit(5 by default) reached.

Resolution

  1. Connect to Master node via SSH
  2. Clear the authentication log with the command:

    # php /usr/local/solusvm/scripts/clearauthlog.php --system --clear=all

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