Unable to add slave node to SolusVM Master Panel: Cannot connect, Please check your connection settings

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Applicable to:

  • SolusVM

Symptoms 

  • The following error occurs on attempt to add SolusVM Slave to the Master server:

    SVM_ERROR: Cannot connect, Please check your connection settings

Cause

Old or incorrect SolusVM master IP address is specified in /usr/local/solusvm/data/allow.dat file on the slave node.

Resolution

Note: make sure that SolusVM Master version matches the version of SolusVM on the slave servers.

  1. Connect to slave node via SSH and remove the file:

    # rm -f /usr/local/solusvm/data/allow.dat

  2. Restart web service:

    # service lighttpd restart && service svmstack-nginx restart

  3. Use the data from /usr/local/solusvm/data/solusvm.conf to connect Slave Server to master node at SolusVM > Nodes > Add Node

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