Log into SolusVM fails: Access Denied! Please Contact SolusVM Support

Updated March 21, 2023 19:39

Daria Shamanskaia

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Applicable to:

SolusVM

Symptoms

Log into SolusVM fails:

SVM_ERROR: Access Denied!
Please Contact SolusVM Support

Cause

Empty file /usr/local/solusvm/data/.hosts prevents connection.

Resolution

Connect to the Master server via SSH.
Remove the .hosts file:
# rm /usr/local/solusvm/data/.hosts

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