Cannot connect to noVNC HTML 5 console: ERR_NAME_NOT_RESOLVED

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Applicable to:

  • SolusVM

Symptoms 

  • On attempt to connect to noVNC console, the error 1006 occurs.
  • SSL is configured properly and browser does not show any warnings.
  • In browser's console (F12) the following error can be found:

    SVM_ERROR: WebSocket connection to 'wss://node.example.com:7706/?token=1297-c489898aa768ba76cc6e3ef7b4a43e72e98c5578' failed: Error in connection establishment: net::ERR_NAME_NOT_RESOLVED

Cause

Hostname cannot be resolved.

Resolution

Add an A record for the hostname in DNS registrar console.

Note: if hostname is looking incorrectly, e.g. 'localhost', change it at Nodes > List nodes > Edit node page.

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