AutoFTP Backup fails to start in SolusVM: Connecting to failed

Applicable to:

  • SolusVM

Symptoms 

  • AutoFTP Backup fails to start on the Slave Node - one of the following messages is shown in SolusVM > Nodes > the affected node > AutoFTP Backup > Log:

    CONFIG_TEXT: Connecting to  failed

    CONFIG_TEXT: No virtual servers found

    CONFIG_TEXT: no output from php /usr/local/solusvm/includes/autoftpbackup.php --mode=all --debug=1

    autoftpbackup.JPG

  • The directory /usr/local/solusvm/compile/ and the file /usr/local/solusvm/includes/solusvm.conf exist on the Slave Node.

Cause

Incorrect SolusVM installation - Master Node is also installed on the affected server.

Resolution

Reinstall the server anew as per documentation. In case it is not possible, follow the steps:

  1. Connect to the affected node via SSH.
  2. Move out the directory /usr/local/solusvm/compile/:

    # mv /usr/local/solusvm/compile/ /root/

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