Unable to create AutoFTP backup in SolusVM: Could not get logical volume details for kvm101. This virtual server will be ignored

Applicable to:

  • SolusVM

Symptoms 

Unable to create AutoFTP backup in SolusVM with the following error on the page SolusVM > Nodes > the_node > AutoFTP Backup > Log:
example.JPG

CONFIG_TEXT: =======================================================================
Backup Log Started : Apr 25 2021 09:40:01
=======================================================================
FTP source directory found
###### FTP Pre Test Succeeded ######
Could not get logical volume details for kvm101. This virtual server will be ignored
=======================================================================
Backup Log Finished : Apr 25 2021 09:40:01
=======================================================================

Cause

There is an inconsistency between SolusVM versions - the below command executed on the Master and Slave Node where the VPS is hosted shows different SolusVM versions:

# cat /usr/local/solusvm/version.json

Resolution

Update SolusVM infrastructure to the same version.

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