Applicable to:
- SolusIO
Symptoms
- Fail to create SolusIO VPS via WHMCS provisioning module:
SVM_ERROR: Failed to place new order, something went wrong
- In WHMCS module log at WHMCS > Settings(wrench icon in the top right corner of the panel) > System Logs > Module Logs the following error is generated for failed request:
CONFIG_TEXT: {"message":"The given data was invalid.","errors":{"fqdns.0":["Invalid domain"]}}
Cause
Non-FQDN Hostname is specified for the VPS in WHMCS.
Resolution
- Log in to WHMCS admin panel
- Browse to WHMCS > Clients > View/Search Clients and click List All Products/Services
- Click on the corresponding Product/Service
- Set the FQDN domain name(e.g. example.com) in the Hostname field and click Save Changes:
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