Unable to create SolusIO VPS via WHMCS: Error: This action is unauthorized

Have more questions? Submit a request

Applicable to:

  • SolusIO

Symptoms

  • Unable to create SolusIO VPS via WHMCS:

    SVM_ERROR: Error: This action is unauthorized

  • The location that is used by the WHMCS product is hidden in SolusIO > Compute Resources > Locations:

    Hidden location:

    hidden.PNG

Cause

This is a product bug with ID SIO-3071 which is planned to be fixed in future updates.

Resolution

As a workaround - make the location visible:

  1. Access SolusIO Administrator interface.

  2. Click on Visible slider next to the necessary location to make it visible.

    How to make location visible?

    visible.PNG

Articles in this section

Was this article helpful?
0 out of 0 found this helpful
Share

Comments

0 comments

Please sign in to leave a comment.