Ivan Bezuglov
Articles
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KVM on SolusVM is randomly stopped or suspended because host node OOM kills corresponding qemu process
Applicable to: SolusVM Symptoms Every once in a while, randomly, KVM VPS running with SolusVM virtual machine is getting suspended or stopped. The following message can be found in dmesg or in /...
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How to find IPv4 address of KVM virtual server using its MAC address?
Applicable to: SolusVM Question How to find IPv4 address of KVM virtual server using its MAC address? It is required for importing of existing KVM virtual servers in SolusVM infrastructure. Ans...
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API requests to SolusVM ended due to timeouts
Applicable to: SolusVM Symptoms API requests to SolusVM, like removal of a VPS, exceed timeouts and end up in error. Tuning of SolusVM webserver does not help. Cause Insufficient values for curl ...
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How to configure Ubuntu 18 to use eth0 and switch back to /etc/network/interfaces file?
Applicable to: SolusVM Question During creating of custom Ubuntu KVM template you may want to deploy Ubuntu 18 virtual server using ISO image. In the case network interface will have new name t...
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How to sign Data Protection Agreement
Applicable to: SolusVM Signing the DPA from the WHMCS account Log in to the WHMCS Client Area. Push the Sign DPA button: Read the agreement fully, scroll down until the end and click I Accept...
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Attempt to log into SolusVM web interface fails: There seems to have been a slight problem with our database, please try again later.
Applicable to: SolusVM Symptoms Attempt to log into SolusVM web interface fails: CONFIG_TEXT: There seems to have been a slight problem with our database, please try again later. Resolution He...
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Email with user details for SolusVM VPS is not being sent when it is created from WHMCS
Applicable to: SolusVM Symptoms Email with user details for SolusVM VPS like username and password is not being sent when it is created from WHMCS with solusvmpro module configured. Cause Welc...
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KVM VPS's LVM not listing on LVM manager in SolusVM UI.
Applicable to: SolusVM Symptoms Logical volumes of KVM/Xen virtual servers are not listed on LVM manager page in SolusVM UI Nodes > List Node > Manage node(exact node) > LVM Manager The host n...
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Unable to manage SolusVM VPS through WHMCS admin area: Unauthorized
Applicable to: SolusVM Symptoms Unable to manage SolusVM VPS through WHMCS admin area: SVM_ERROR: Unauthorized Cause Missing Custom Fields for the affected product in WHMCS. Resolution Access...
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Unable to log into SolusVM Admin area after enabling Whitelist: Access Denied! Contact the system administrator for support
Applicable to:SolusVMSymptomsThe following error occurs on attempt to access SolusVM Admin interface after enabling Whitelist:SVM_ERROR: Access Denied! Contact the system administrator for supportC...