SolusVM 2.0 Technical Questions
Help articles for SolusVM 2.0 product
Installation
- License validation fails if SolusVM 2 hostname resolves to more than 1 IP address: This installation is running unlicensed.
- SolusIO update fails: Error response from daemon: client version 1.41 is too new. Maximum supported API version is 1.40
- SolusIO update fails with the error: Failed to download Update failed to update installer binary to new version "1.1.18616" from url "http://installer.dev.solusvm.com/testing/1.1.18616/installer"
- Unable to add Compute Resource in SolusIO: Command returns code 1 and output: KVM acceleration device not found by path /dev/kvm
- SolusIO installation fails: failed to get SSH port from env variable SSH_CONNECTION="": less than 4 values
- Is it possible to use one Compute Resource with several SolusIO management nodes?
Initial Configuration
- File-based storage with ZFS filesystem is displayed as 100% full in SolusIO
- Hardware requirements for SolusVM 2.0 management node
- What is the difference between a file-based snapshot and a thin-LVM snapshot in SolusIO?
- Does SolusIO have IP stealing protection?
- After updating docker packages to version 20 in SolusIO stack cannot start properly: endpoint create on GW Network failed
- How to increase number of cores on SolusIO license?
Billing and Provisioning
- Unable to create SolusVM 2 VPS via WHMCS prepaid module: https://example.com/api/v1/users` resulted in a `500 Internal Server Error` response: { "message": "Server Error" } "
- Unable to manage VPSes and statistic graphs are not displayed in WHMCS client area for VPSes created with prepaid WHMCS moudle for SolusVM 2
- Unable to create SolusVM 2 account with Limit Group via SolusVM 2 postpaid addon for WHMCS: TypeError: array_key_exists(): Argument #2 ($array) must be of type array, null given
- How to update SolusVM 2 postpaid addon for WHMCS
- SolusVM 2 Postpaid addon does not work in WHMCS running PHP 8.1.XX: Argument #2 ($haystack) must be of type array, null given in /var/www/html/modules/addons/solusvm2/lib/Settings.php:100
- Usage is not calculated for some VPSes after update to SolusVM 2.0
UIX/UI Questions
- Why is it not possible to change plan specification(Ram,CPU,Disk) in SolusVM 2.0?
- How to allow/block SMTP traffic for a particular SolusIO VPS?
- VPS graphs do not work in SolusIO: Server Error
- Notification template 'The server has been created' modifications do not apply on save in SolusIO
- How to change VPS hostname in SolusIO
- Unable to change primary IP for SolusIO VPS if the previous primary IP is from IP block with different Gateway IP: Server Error
Guest OS images & applications
- How to create a custom Windows image from SolusVM 2 Windows VPS?
- OS image URL for Windows Server 2022 is absent after SolusIO update to version 1.1.20093
- AlmaLinux support for SolusIO VPSes?
- Provisioning of VPS with Debian 10 guest OS fails in SolusIO
- How to create custom bootable rescue ISO image for SolusIO?
- How to use SolusIO image builder?
Network
- Network is not configured in a newly created SolusVM 2 VPS with Almalinux 9: Got an error during processing: cannot found OS specific code for "almalinux 9"
- No Internet connection via IPv6 inside SolusIO VPS created with Ubuntu 18 image
- Network does not work in a new SolusIO VPS: Destination Host Unreachable
- How to enable/disable DHCP traffic in SolusIO?
- How to switch existing SolusIO VPS from routed to bridged mode?
- SolusIO compute resource breaks the VLAN after reboot
API Usage
Compute Resources
- SolusVM 2 VPSes with Windows OS has poor performance
- How to enable backups for VPS created with custom plan in SolusVM 2.0
- Unable to select virtualization type for Compute Resource in SolusVM 2
- CR unavailable upon triggering vm-update-limits task after SolusIO update to version 1.6.1-24876: invalid memory address or nil pointer dereference
- SolusIO Compute Resource upgrade task failed: context deadline exceeded: timeout
- VPS creation on NFS storage fails in SolusIO: unexpected type of credentials for "nfs"
Others
- Unable to add user with a Limit Group in SolusVM 2: Server Error
- OpenVZ VPS creation fails on SolusVM 2 Compute Resources with Virtuozzo 7.0.19 or 7.5.4 version: cannot mix caller fds with blocking execution
- Is there a possibility to mount ISO images in SolusVM 2
- Where to find Logs of SolusVM 2
- SolusVM - SolusVM 2 import precheck fails: Failed to get DSN: get database credentials: database credentials in \\\\\\\"/usr/local/solusvm/includes/solusvm.conf\\\\\\\" are invalid
- How will migration from SolusVM to SolusVM 2 be implemented?