SolusVM 2.0 Technical Questions
Help articles for SolusVM 2.0 product
Installation
- License validation fails if SolusVM 2 hostname resolves to more than 1 IP address: This installation is running unlicensed.
- SolusIO update fails: Error response from daemon: client version 1.41 is too new. Maximum supported API version is 1.40
- SolusIO update fails with the error: Failed to download Update failed to update installer binary to new version "1.1.18616" from url "http://installer.dev.solusvm.com/testing/1.1.18616/installer"
- Unable to add Compute Resource in SolusIO: Command returns code 1 and output: KVM acceleration device not found by path /dev/kvm
- SolusIO installation fails: failed to get SSH port from env variable SSH_CONNECTION="": less than 4 values
- Is it possible to use one Compute Resource with several SolusIO management nodes?
Initial Configuration
- File-based storage with ZFS filesystem is displayed as 100% full in SolusIO
- Hardware requirements for SolusVM 2.0 management node
- What is the difference between a file-based snapshot and a thin-LVM snapshot in SolusIO?
- Does SolusIO have IP stealing protection?
- After updating docker packages to version 20 in SolusIO stack cannot start properly: endpoint create on GW Network failed
- How to increase number of cores on SolusIO license?
Billing and Provisioning
- Unable to create SolusVM 2 VPS via WHMCS prepaid module: https://example.com/api/v1/users` resulted in a `500 Internal Server Error` response: { "message": "Server Error" } "
- How to remove Cloud Hosting section in WHMCS client area?
- Backups are not enabled automatically when upgrading SolusVM 2 VPS from plan w/o backup to plan with backup via WHMCS(prepaid module)
- Unable to manage VPSes and statistic graphs are not displayed in WHMCS client area for VPSes created with prepaid WHMCS moudle for SolusVM 2
- Unable to create SolusVM 2 account with Limit Group via SolusVM 2 postpaid addon for WHMCS: TypeError: array_key_exists(): Argument #2 ($array) must be of type array, null given
- How to update SolusVM 2 postpaid addon for WHMCS
UIX/UI Questions
- Is it possible to create an admin user in SolusVM 2 without permission to access Settings section?
- What is Guest Tools in SolusVM 2 UI for?
- VPS graphs are not displayed in SolusVM 2
- Bandwidth reset does not work for imported VZ VPS from SolusVM to SolusVM 2: Server Error
- VNC console does not work for VZ VPSes imported from SolusVM to SolusVM 2
- Blank page when trying to access SolusVM 2 Demo server
Guest OS images & applications
- How to create a custom Windows image from SolusVM 2 Windows VPS?
- OS image URL for Windows Server 2022 is absent after SolusIO update to version 1.1.20093
- AlmaLinux support for SolusIO VPSes?
- Provisioning of VPS with Debian 10 guest OS fails in SolusIO
- How to create custom bootable rescue ISO image for SolusIO?
- How to use SolusVM 2 image builder?
Network
- Network is not configured in a newly created SolusVM 2 VPS with Almalinux 9: Got an error during processing: cannot found OS specific code for "almalinux 9"
- No Internet connection via IPv6 inside SolusIO VPS created with Ubuntu 18 image
- Network does not work in a new SolusIO VPS: Destination Host Unreachable
- How to enable/disable DHCP traffic in SolusIO?
- How to switch existing SolusIO VPS from routed to bridged mode?
- SolusIO compute resource breaks the VLAN after reboot
API Usage
Compute Resources
- Adding new CR gets stuck on 'Comissioning' stage in SolusVM 2 if the IP restriction is applied for the admin user
- SolusVM 2 VPSes with Windows OS has poor performance
- How to enable backups for VPS created with custom plan in SolusVM 2.0
- Unable to remove Compute Resource from SolusVM 2: This Compute Resource has outgoing migrations.
- Unable to select virtualization type for Compute Resource in SolusVM 2
- CR unavailable upon triggering vm-update-limits task after SolusIO update to version 1.6.1-24876: invalid memory address or nil pointer dereference
Others
- Unable to add user with a Limit Group in SolusVM 2: Server Error
- OpenVZ VPS creation fails on SolusVM 2 Compute Resources with Virtuozzo 7.0.19 or 7.5.4 version: cannot mix caller fds with blocking execution
- Is there a possibility to mount ISO images in SolusVM 2
- Deleting of imported file-based KVM can lead to deletion of whole storage content in SolusVM 2
- It is not possible to specify multiple packages in Manage2 External License Integration
- Unable to create VZ VPSes on imported nodes in SolusVM 2: failed to create the virtual server: internal error: vzctl2_env_start(env, 0) failed with code 3: Failed to start the Container