SolusVM Technical Questions
Help articles for SolusVM product related to supported virtualization platforms, billing integration and etc.
Installation
- How to install SolusVM on a slave node?
- Slave nodes are unavailable in SolusVM after update to mainline version supporting PHP 8.1.x
- SolusVM installation fails: Failed to start Command Scheduler.
- Unable to install Let's Encrypt certificate on SolusVM using /usr/local/svmstack/letsencrypt/letsencrypt script: Could not resolve host: acme-v01.api.letsencrypt.org
- Unable to add SolusVM Slave node that was connected to another Master before: Volume Group not found
- Unable to install SolusVM KVM Node: Failed to execute /usr/local/solusvm/tmp/update/update: failed
Billing Integration
- Solusvmpro module does not support PHP 8.x
- Unable to change Bandwidth through Configurable Options in solusvmpro module
- How to update SolusVM provisioning module for WHMCS?
- Custom configure.ini does not have effect in SolusVM WHMCS module
- After adding extra IPs via WHMCS they are added to SolusVM but not inside the VPS
- Unable to view SolusVM services under client in WHMCS running on PHP 7.4: PHP Fatal error: require_once(): Failed opening required
SolusVM UI/Usage
- How to stop VPS migration in SolusVM?
- Which ports are required for SolusVM to work?
- How to upgrade SolusVM to a new version with PHP 8.1 support?
- SolusVM allows to start a reinstallation process when another reinstallation process is already running
- Unable to start migration in SolusVM: Failed to insert migration into the database
- Unable to access SolusVM panel: Access Denied! Please Contact SolusVM Support
KVM
- How to add a KVM template on SolusVM?
- How to prohibit direct access to VNC for KVM VPSes in SolusVM?
- New password does not work for Windows KVM VPS even though SolusVM reports successful password reset
- Unable to start VPS on a new Almalinux node: unsupported configuration: VNC password is 18 characters long, only 8 permitted
- Fail to create KVM VPS in SolusVM on Almalinux or Centos 8 Stream KVM node: guestfsd: error while loading shared libraries: libkeyutils.so.1: cannot open shared object file: No such file or directory
- Unable to create KVM VPS: Template => not found
OpenVZ
- How to migrate VPSes from the old SolusVM master with OpenVZ 6 to the new SolusVM master with OpenVZ 7?
- SolusVM does not apply netmask set in IP block for OpenVZ VPSes
- OpenVZ VPS is displayed as offline in SolusVM: Unable to connect to Virtuozzo. You may experience a connection problem or the server may be down. Contact your Virtuozzo administrator for assistance.
- Unable to create a new OpenVZ VPS in SolusVM: create_prvt ERROR: Insufficient disk space
- Migration from OpenVZ 6 to OpenVZ 7 via SolusVM web interface corrupts services inside VPS
- Resource usage stats for a particular OpenVZ VPSes are displayed as 0 in SolusVM
XenHVM/PV
- How to increase disk space for Xen PV VPS in SolusVM?
- Fail to start XEN PV VPS in SolusVM: RuntimeError: Unable to find partition containing kernel
- Cannot start a new Xen VPS in SolusVM: Could not find bridge device xenbr0
- XenHVM does no show CDROM as mounted in SolusVM web interface.
- XenHVM virtual machine with Windows server 2019 guest crashes: (XEN) d12124v0 EPT violation 0x59c (--x/rw-) gpa 0x00000044a750d6 mfn 0x644a75 type 0
- Xen PV VPS does not start in SolusVM: failed to open file '/boot/solus-vmlinuz': No such file or directory
Other
- How to submit a request to Solus support via Zendesk?
- Is SolusVM affected by the validation challenge TLS-ALPN-01?
- SolusVM VPS restore from autoftp backup fails: Could not download the KVM config file from the FTP server
- Is SolusVM affected by Log4J vulnerability?
- AutoFTP backup fails in SolusVM: UPLOAD FAILED: Cannot open local file for reading: No such file or directory
- Is SolusVM vulnerable to CVE-2021-21703?