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Failed to create SolusIO VPS via WHMCS: Order Accept Encountered Problems Failed to place new order, something went wrong: The selected limit group id does not exists

Daria Shamanskaia

Updated December 16, 2021 07:30

Applicable to:

SolusIO

Symptoms

Failed to create SolusIO VPS via WHMCS 8 provisioning module:

SVM_ERROR: Order Accept Encountered Problems
Failed to place new order, something went wrong
In WHMCS module log at WHMCS > Settings (the wrench icon in the top right corner of the panel) > System Logs > Module Logs the following error is generated for failed request:

CONFIG_TEXT: {"message":"The given data was invalid.","errors":{"limit_group_id":["The selected limit group id does not exists."]}}

Cause

There is no Limit Group configured in SolusIO > Access > Limit Groups:

Resolution

Log in to the WHMCS admin panel.
Navigate to Product/Services > edit_product > Module Settings.
Set Default Limit Group as None:

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