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Unable to view SolusVM services under client in WHMCS running on PHP 7.4: PHP Fatal error:  require_once(): Failed opening required

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Ivan Bezuglov
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Applicable to:

  • SolusVM

Symptoms

Unable to view SolusVM services under a client in WHMCS running on PHP 7.4

CONFIG_TEXT: PHP Fatal error: require_once(): Failed opening required '/path/to/whmcs/httpdocs/vendor/whmcs/whmcs-foundation/lib/Log/../lang/english.php' (include_path='.:/opt/php/7.4/share/pear') in /var/www/vhosts/whmcs8-support.dev.solusvm.com/httpdocs/vendor/whmcs/whmcs-foundation/lib/Log/ErrorLog.php on line 1077

Cause

Bug in SolusVM WHMCS module with ID SVM-3257 which is fixed in solusvmpro version 4.1.4.

Resolution

  1. Access server where WHMCS is installed over SSH.

  2. Remove the current solusvmpro module and install the updated one.

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