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KVM VPS cannot start if ISO image is mounted: Cannot access storage file '/home/solusvm/kvm/iso/windows_image.iso': No such file or directory

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Bato Tsydenov
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Applicable to:

  • SolusVM

Symptoms 

  • A new KVM VPS with mounted ISO image does not start - it stays offline in SolusVM > Virtual Servers > VPS
  • The following output is displayed when starting the VPS with debug at SolusVM > Virtual Servers > VPS > Reboot(Debug):

    SVM_ERROR: no data was returned

  • Attempt to start VPS manually on the KVM node fails with the following error:

    # virsh create /home/kvm/kvm101/kvm101.xml
    error: Failed to create domain from /home/kvm/kvm101/kvm101.xml
    error: Cannot access storage file '/home/solusvm/kvm/iso/windows_image.iso': No such file or directory

Cause

ISO image is absent on the KVM node.

Resolution

  1. Log into SolusVM web interface
  2. Sync the missing ISO image using steps 7-11 from this article
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