How to track the status of the SolusVM support tickets?
The status of a ticket can be tracked directly in Zendesk support portal https://support.solusvm.com/hc/en-us
- Click on Sign in link in the top right side of the page
- Click on Forgot my password link, use the mail you used to log into Client Area
- To see your requests click on your username in the top-right corner, and then click My activities. There you can see the list of support requests you submitted.