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Unable to change password for SolusVM KVM Windows VPS: Error! Root/Administrator password could not be changed. This virtual server may not be linux or Windows

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Daria Shamanskaia
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Applicable to:

  • SolusVM

Symptoms

  • Unable to change password for SolusVM KVM Windows VPS:

    SVM_ERROR: Error! Root/Administrator password could not be changed. This virtual server may not be Linux or Windows

  • Unable to mount disk of VPS on KVM node:

    # guestmount -a /dev/volumegroup/kvm101_img -i --rw /mnt
    guestmount: no operating system was found on this disk

Cause

Libguestfs-winsupport package is missing from KVM node:

# rpm -q libguestfs-winsupport
package libguestfs-winsupport is not installed

Resolution

  1. Access KVM slave node via SSH.

  2. Install the missing package:

    # yum install libguestfs-winsupport

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