Applicable to:
- SolusIO
Symptoms
Windows VPS backup fails in SolusIO:
SVM_ERROR: cannot backup "32ab24a2-d0dc-4967-b3cf-0f05e857af62" domain's disks: failed to backup to local FS: failed to create snapshots for VM's disks: failed to get mount points of "32ab24a2-d0dc-4967-b3cf-0f05e857af62" VM: Unable to encode message payload
Cause
This is SolusIO bug with ID #SIO-3061 which will be fixed in future SolusIO updates.
Resolution
As a workaround, Create VPS backup manually using the following article:
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