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Unable to create SolusIO VPS via WHMCS: Unprocessable Entity

Updated August 16, 2022 15:50

Applicable to:

SolusIO

Symptoms

Unable to create SolusIO VPS via WHMCS:

SVM_ERROR: [status code] 422 [reason phrase] Unprocessable Entity
The following error is seen in WHMCS > Utilities > Logs > Module Log with enabled debug:

CONFIG_TEXT: {"message":"The given data was invalid.","errors":{"fqdns.0":["The fqdns.0 format is invalid."]}}

Cause

The hostname of VPS is not fully qualified domain name.

Resolution

Use fully qualified domain name for hostname of SolusIO VPS in WHMCS - not example, but example.com.

Comments

1 comment

David March 03, 2021 06:53

Anyway to not using fqdn for testing purpose?

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