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VNC console in SolusIO displays the screen in black and white colors only(monochrome) if VPS is hosted on Ubuntu 20 Compute Resource.

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Bato Tsydenov
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Applicable to:

  • SolusIO

Symptoms 

VNC console in SolusIO displays the screen in black and white colors only(monochrome) if VPS is hosted on Ubuntu 20 Compute Resource.

Cause

Bug with ID #SIO-2203 which was fixed in SolusIO version 1.1.12990

Resolution

Update to the latest SolusIO mainline version 

If the update is not option at the moment, us the below workaround:

Workaround
  1. Connect to CR via SSH
  2. Open the VPS config for editing using the UUID from the step 2:

    # virsh edit UUID

    Where UUID is VPS's Hypervisor ID at SolusIO > Virtual Servers > VPS

  3. Modify the line:

    CONFIG_TEXT: <model type='cirrus' vram='16384' heads='1' primary='yes'/>

    to

    CONFIG_TEXT: <model type='vga' vram='16384' heads='1' primary='yes'/>

  4. Login to SolusIO admin panel
  5. Restart the VPS at SolusIO > Virtual Servers > VPS:
    ______.PNG
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