Applicable to:
- SolusVM
Symptoms
- Unable to add a Node to SolusVM > Nodes > Add Node:
SVM_ERROR: Cannot connect, Please check your connection settings
- Upon checking the required port availability from Master the following can be seen:
# telnet 203.0.113.2 6767
Trying 203.0.113.2...
telnet: connect to address 203.0.113.2: Connection timed out
Cause
The firewall blocks the connection from the Master to the required port on the Slave node.
Resolution
- Log in to the affected Slave Node via SSH
- Open TCP port 6767 on Slave node
Otherwise, contact the Data Center to make sure there are no firewall rules blocking the connection between Master and Slave
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