Applicable to:
- SolusVM
Symptoms
SolusVM system backup does not work - the following error appears when the backup is started manually:
# php /usr/local/solusvm/system/systembackup.php
...
227 Entering Passive Mode (203,0,113,2,155,109)
Trying 203.0.113.2...
Connecting to 203.0.113.2 (203.0.113.2) port 49839
Connection timed out
Failed to connect to 203.0.113.2:49839; Connection timed out
Cause
Connection over passive ports is not allowed on the backup server.
Resolution
Allow connection over passive port range on the backup server - the required passive range can be found in the configuration of your FTP server - for example:
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