Applicable to:
- SolusVM
Symptoms
XenHVM virtual machine with Windows server 2019 guest crashes:
# xl dmesg
(XEN) Failed to shatter gfn 44a75: -12
(XEN) d12124v0 EPT violation 0x59c (--x/rw-) gpa 0x00000044a750d6 mfn 0x644a75 type 0
(XEN) d12124v0 Walking EPT tables for GFN 44a75:
(XEN) d12124v0 epte 9c000019e5d86107
(XEN) d12124v0 epte 9c00000640000bf3
(XEN) d12124v0 --- GLA 0xffffb00a430100d6
(XEN) domain_crash called from vmx.c:3385
(XEN) Domain 12124 (vcpu#0) crashed on cpu#10:
Cause
The issue is caused by shadow_memory directive in the config.
http://xen.1045712.n5.nabble.com/Domu-windows-2012-crash-td5750227.html
Resolution
1. Open SolusVM > Virtual Servers > VPS > Custom Config.
2. Tick the checkbox Enable Custom Config Custom Only
3. Copy and paste Live Config to Custom Config field.
4. Remove the line "shadow_memory".
5. Press Save and Reboot.
After that, start the VPS and check the issue.
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