Unable to start Ubuntu 20 VPS on SolusVM OpenVZ 7 node: version GLIBC_PRIVATE not defined in file libc.so.6 with link time reference

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Applicable to:

  • SolusVM

Symptoms

  1. Unable to start Ubuntu 20 VPS on SolusVM OpenVZ 7 node - in SolusVM > Virtual Servers > affected VPS > Reboot (Debug) below error is shown:

    CONFIG_TEXT: vzctl: relocation error: /lib/x86_64-linux-gnu/libnss_files.so.2: symbol __libc_readline_unlocked, version GLIBC_PRIVATE not defined in file libc.so.6 with link time reference
    Failed to start the Container, status pipe unexpectedly closed

  2. Kernel version on OpenVZ 7 node is less than 3.10.0-1127.8.2.vz7.151.14:

    # uname -r
    3.10.0-957.12.2.vz7.86.2

Cause

Outdated OpenVZ 7 node.

Resolution

  1. Access the affected SolusVM OpenVZ 7 node over SSH.

  2. Update kernel on the server:

    # yum update kernel -y

  3. Reboot the server to apply all changes.

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