Unable to change a Windows VPS password via SolusVM: Root/Administrator password could not be changed. This virtual server may not be linux or Windows

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Applicable to:

  • SolusVM

Symptoms 

  • Unable to change a Windows VPS password via SolusVM:

    SVM_ERROR: Error!
    Root/Administrator password could not be changed.
    This virtual server may not be linux or Windows

  • The OS is a W2016 R2 Server template installed via SolusVM.
  • When trying to mount the VPS image with guestmount utility on the KVM node the following error is produced:

    # guestmount -a /dev/storage/kvm101img -i --rw /home/kvm/kvm101/mnt/
    libguestfs: error: mount: unsupported filesystem type

Cause

Inconsistent libguestfs packages are installed on the KVM Slave Node

Resolution

  1. Log in to the KVM SLave Node via SSH 
  2. Run the below commands to install custom libguestfs packages

    # yum remove libguestfs* -y
    # sed -i /etc/yum.repos.d/CentOS-Base.repo -e '/exclude/d'
    # sed -i /etc/yum.repos.d/CentOS-Base.repo -e '/gpgkey=/s/.*/&\ \nexclude=libguestfs* perl-Sys-Guestfs*/'
    # wget http://libguestfs.solusvm.com/centos/libguestfs-plesk.repo -O /etc/yum.repos.d/libguestfs-plesk.repo
    # yum install libguestfs*.plesk -y
    # sed -i /etc/yum.repos.d/CentOS-Base.repo -e '/exclude/d'
    # yum install libguestfs-winsupport.x86_64 -y
    # sed -i /etc/yum.repos.d/CentOS-Base.repo -e '/gpgkey=/s/.*/&\ \nexclude=libguestfs* perl-Sys-Guestfs*/'

OR

Follow the documentation

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