Applicable to:
- SolusVM
Symptoms
- Unable to connect to the Slave Node in SolusVM, the following error occurs at the page SolusVM > Nodes > the_node:
SVM_ERROR: Connection Failed
Debug Data: 5 could not send the HTTP request: Could not execute the request: connect() timed out! - Unable to ping the Slave Node:
# ping 203.0.113.2
PING 203.0.113.2 (203.0.113.2 ) 56(84) bytes of data.
^C
--- 206.221.179.210 ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 3274ms
Cause
There is a network issue on the Slave Node
Resolution
Contact the Data Center to restore access to the Slave Node
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