Cannot create VPS in SolusIO: cannot calculate size of image: cannot make HEAD request

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Applicable to:

  • SolusIO

Symptoms

  1. Cannot create VPS in SolusIO - the following error is shown in SolusIO > Tasks > vm-create:

    SVM_ERROR: cannot calculate size of image: cannot make HEAD request

  2. On the affected Compute Resource, the following can be found in /var/log/solus/agent.log

    CONFIG_TEXT: [ERR] HEAD <link> request failed: Head <link>: dial tcp: lookup example.com on [::1]:53: read udp [::1]:49012->[::1]:53: read: connection refused

Cause

Invalid nameservers in /etc/resolv.conf on Compute Resource.

Resolution

  1. Access Compute Resrouce over SSH.

  2. Set standard Google nameservers in /etc/resolv.conf:

    # echo "nameserver 8.8.8.8" > /etc/resolv.conf

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