Unable to create SolusIO VPS via SolusIO WHMCS module: The default plan is not found

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Applicable to:

  • SolusIO

Symptoms

  • Unable to create SolusIO VPS via WHMCS -the following error is displayed on Order confirmation page in WHMCS:

    CONFIG_TEXT: Client error response [url] https://example.com/api/v1/servers [status code] 404 [reason phrase] Not Found

  • In WHMCS > Utilities > Logs > Module Log with enabled debug the following error is displayed:

    CONFIG_TEXT: {
    "message": "The default plan is not found"
    }

Cause

Bug in SolusIO WHMCS VPS Provisioning module that was fixed in version 1.03.

Resolution

Install the latest version of the module:

  1. Access WHMCS server over SSH.

  2. Remove currently installed module:

    # rm -rf /whmcs_root/modules/servers/solusiovps

    replace whmcs_root with the actual path to WHMCS directory.

  3. Download and install the latest release of SolusIO WHMCS module.

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