Unable to create SolusIO VPS via WHMCS: Unprocessable Entity

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Applicable to:

  • SolusIO

Symptoms

  1. Unable to create SolusIO VPS via WHMCS:

    SVM_ERROR: [status code] 422 [reason phrase] Unprocessable Entity

  2. The following error is seen in WHMCS > Utilities > Logs > Module Log with enabled debug:

    CONFIG_TEXT: {"message":"The given data was invalid.","errors":{"fqdns.0":["The fqdns.0 format is invalid."]}}

Cause

The hostname of VPS is not fully qualified domain name.

Resolution

Use fully qualified domain name for hostname of SolusIO VPS in WHMCS - not example, but example.com.

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