Provisioning of SolusIO VPS from WHMCS with pre-paid module fails: [status code] 403 [reason phrase] Forbidden

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Applicable to:

  • SolusVM

Symptoms 

Attempt to accept order from WHMCS that uses solusiovps module fails:

SVM_ERROR: Client error response [url] https://solusio.example.com/api/v1/servers [status code] 403 [reason phrase] Forbidden

Cause

Corresponding service plan is marked as hidden in SolusIO

Resolution

  1. Log into SolusIO
  2. Browse to Compute Resources > Plans page
  3. Make sure that visibility for corresponding plan is enabled
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